Austrian Lotteries win EL Innovation Award 2024

The EL Innovation Awards once again celebrate Europe's forward-thinking lottery innovations. This year’s winner -  Austrian Lotteries – was awarded for their exceptional ‘’Hybrid Player Protection Suite’’.

By using cutting-edge AI and machine learning proactive harm prevention strategies​, the Suite is designed to create a safer and more controlled gaming environment, putting the well-being of players at the forefront while still delivering an engaging lottery experience. Combining the power of AI with human experience and scientific knowledge, Austrian Lotteries' approach for this campaign is based on their longstanding commitment to responsible gaming.

"On the occasion of the EL Innovation Seminar in Rotterdam, I am delighted to award – on behalf of the jury - the top Innovation Award to Austrian Lotteries’’, says Arjan van ‘t Veer, EL Secretary General and President of the Jury. "This system ensures that player protection is central to every step of the customer journey, demonstrating that lotteries can be a force for good and benefit society. This innovation stands out as a model of responsibility’’.

The award ceremony took place during the EL Innovation Seminar (9-11 October) in Rotterdam, hosted by Nederlandse Loterij.