Eventus International is excited to introduce a new addition to its international events calendar, namely the Lottery CX Summit. Scheduled to take place from 1-2 october 2024, , in the vibrant city of Vienna, the Lottery Cx Summit is designed to create an impactful experience for C-level executives seeking to connect with industry peers in an exclusive environment. This exclusive focus on decision-makers ensures a high-calibre audience, fostering meaningful discussions and valuable relationships. Unlike larger events, this niche format encourages open dialogue, enhancing opportunities for business conversion.
Centered around the theme "Enhance Experience–Ensure Victory," the Lottery Cx Summit aims to elevate customer experiences while driving industry success. Attendees can look forward to a series of insightful sessions featuring industry leaders who will tackle topics including regulatory changes, market dynamics, customer acquisition, and advanced gaming technologies.
“We are thrilled to add Lottery CX Summit to our international events calendar. Innovation is a key for lotteries to maintain and extend their customer base and grow their performance. We have carefully selected Austria as location for the first edition of this event and we are looking forward to welcoming industry experts in Vienna!” said Lou-Mari Burnett, Coo of Eventus International.
Each session will be interactive, providing participants the chance to engage directly with thought leaders and peers. Attendees will explore real case studies, innovative marketing strategies, the impact of blockchain technology, responsible training e-learning for lottery terminals, and the influence of technology on the lottery sector. The event promises to deliver practical solutions and invaluable insights to help navigate the evolving lottery landscape.
Johann G. Sigurdsson, Chief Commercial Officer of Bwloto and strategic advisor for the event, stated, “This is the event created for lotteries looking to grow and tackle the genuine challenges the industry faces daily. During this exceptional inaugural gathering, we will ask the tough questions and focus on collaborative solutions that will enhance our ability to support charities world wide.”
Fellow strategic advisor, Bo Flindt Jørgensen, Ceo of Landbrugslotteriet, remarked, “Lotteries possess a unique and vital role in society. However, the challenges they currently encounter pose risks to the revenues that benefit good causes. This event will shape the future of lotteries, enabling them to maintain and expand their market positions while winning the loyalty of their customer base.”
Notable speakers include:
Anders K. Holst, Ceo, Varelotteriet
Bo Flindt Jørgensen, Ceo, Landbrugslotteriet
Jochen Biewer, Managing Director, Chevron
Johann G. Sigurdsson, Cco, Bwloto
Lancelot Chardonnet, Founder, Random.win